Your privacy is important to us.
This Privacy Policy explains how MyChatbots.AI (“we”, “our”, “us”) collects, uses, and discloses information about you when you use our website and services. By using MyChatbots.AI, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We do not collect or store any files or data that you upload to train your AI Chatbots. All data and files are stored directly within your OpenAI account through the OpenAI API. We may collect personal information such as your name, email address, and payment information when you sign up for our services.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services;
- Process transactions and send you related information, including purchase confirmations and invoices;
- Send you technical notices, updates, security alerts, and support messages;
- Respond to your comments, questions, and customer service requests;
- Monitor and analyze trends, usage, and activities in connection with our services.
3. Data Security
We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. According to OpenAI’s help center:
“As with the rest of our platform, data and files passed to the OpenAI API are never used to train our models and you can delete your data whenever you require. The data uploaded to the Assistants API is stored indefinitely until a user manually deletes it.”
4. Sharing of Information
We do not share or sell any personal information to third parties. We may share information about you in the following circumstances:
- With your consent or at your direction;
- To comply with any applicable law, regulation, legal process, or governmental request;
- To enforce our agreements, policies, and terms of service;
- To protect the security or integrity of our services;
- To protect the rights, property, or safety of MyChatbots.AI, our customers, or the public.
5. Your Choices
You may update or correct information about yourself by logging into your account or contacting us. You may also opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@mychatbots.ai.
By using MyChatbots.AI, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.